Products
Listenyzen is an omni-solution for social media customer servicing & insights mining. It's a fresh new product from Analyzen that serves your customers across any Social Media as well as track insights and trends with the help of Artificial Intelligence. This platform has all the insights combined from our experience across 10 years in the industry as well as learning from rest of the existing similar products in the market. listenyzen became the Champion in the "BASIS National ICT Awards 2019" in "Marketing Solutions" category which is considered the most prestigious award in the ICT industry of Bangladesh.
Features
User-friendly: The interface of Listenyzen is very filmier to the most commonly used social media Facebook. One can simply login with their Facebook account to get started.
Compact Reporting: Single page dashboard shows effectively summarized report of the real-time stats of all digital channels integrated in the system.
Precise Insights: Flexible tagging mechanism for each individual input by the customer leading to deadly precise insights.
AI Enhanced: AI-enabled insights which work on Bangla, English and Banglish inputs from customers.
All in one place : All the connected social media platform are integrated in the inbox. switching platforms by just a click on the icon.
Microzen is a next-generation microcredit automation platform designed to support and strengthen the micro-finance industry. It helps micro-finance institutions manage their entire microcredit operations in a clean, structured, and efficient way. Built with advanced algorithms and real industry understanding, Microzen works as a decision support system that meets both current and future needs of the micro-finance sector.
Microzen was recognized as the Champion at the BASIS National ICT Awards 2019 in the Finance & Accounting Solutions (Fintech) category.
Features
End-to-End Microcredit Management : T Manage loan disbursement, repayment, crediting, and debiting in one centralized system.
Decision Support System : Supports smarter operational and financial decisions using structured data and logic.
Integrated Credit Rating System : Helps evaluate borrower risk by assessing factors such as repayment history, loan behavior, financial consistency, and overall credit performance all in an automated structure.
MRA Guideline Compliance : Fully aligned with Microcredit Regulatory Authority (MRA) rules and industry standards.
Scalable for Future Growth : Built to adapt with evolving market and regulatory requirements.
FRIS (Financial Reporting Information System) : Simplifies financial reporting by organizing accounts, transactions, and reports needed for internal tracking and regulatory submission.
HRIS (Human Resource Information System) : Helps manage staff information, attendance, roles, and performance, making workforce management easier and more organized.
Commzen is an AI-powered conversational commerce platform that helps businesses sell and support customers through chat on social and digital platforms. Using Natural Language Processing (NLP), Commzen understands customer questions and responds instantly, 24/7. It can help customers choose products, check availability, get product details, find nearby outlets, and complete purchases, all within a single conversation. By handling routine queries automatically, Commzen allows businesses to focus on more complex customer needs.
Commzen was recognized as the Champion at the BASIS National ICT Awards 2019 in the Digital Marketing / Advertising category.
Features
AI-Powered Chatbot : Engages customers in natural, human-like conversations across social and digital platforms.
Conversational Commerce : Enables customers to browse products, get recommendations, and make purchase decisions through chat.
E-commerce Platform Integration : Directly connects with the e-commerce system to show real-time product information from the store.
End-to-End Sales Within Chat : Allows customers to place orders, confirm purchases, and complete payments without leaving the chat thread.
24/7 Customer Availability : Stays active around the clock to respond to customer inquiries anytime.
Reduced Manual Support Load : Handles common and repetitive questions automatically, leaving only unique queries for human teams.
Merchandyzen is a merchandising automation platform that helps brands plan, monitor, and improve how their products are displayed in retail stores.
Using smart devices and real-time data, it ensures that merchandising guidelines are followed correctly on the ground. The platform makes field operations more transparent, structured, and efficient by combining location tracking, image verification, and performance reporting in one system.
Features
Merchandising Automation : Digitizes retail merchandising activities and standardizes how products should be displayed in stores.
Visual Display Guidelines & Verification : Instructs retail outlets on correct product placement and verifies execution through real-time photo uploads.
Image-Based Compliance Tracking : Tracks whether merchandising tasks are completed properly using visual proof.
GPS-Based Location Tracking : Confirms that field representatives have physically visited the assigned retail outlets.
Permanent Journey Plan (PJP) : Allows representatives to plan and follow a structured daily route covering specific outlets in sequence.
Field Check-In System : Enables representatives to check in at outlets through the app, ensuring accountability.
Reporting & Performance Dashboard : Provides real-time reports to monitor field.
Activyzen is an integrated platform designed to manage and track all types of on-ground activations carried out by field teams. It helps brands organize campaigns, monitor activities in real time, and ensure accountability across multiple agencies and teams. With clean, structured data and a configurable Android app, Activyzen makes it easy to analyze activation performance and manage multiple campaigns simultaneously.
Features
Activation Activity Tracking : Tracks all on-ground activation activities in one centralized system.
Real-Time Image Evidence : Collects photo proof from the field to verify that activities are being executed properly.
Live Feed Monitoring : Enables real-time visibility of ongoing activations as they happen.
Attendance Tracking : Records promoter and field staff attendance digitally.
GPS-Based Location Tracking : Confirms the physical presence of field teams at activation locations.
Dynamic Survey Configuration : Allows custom surveys to be created and updated for different campaigns in real time.
Lead Capture & Integrated CRM : Collects consumer leads during activations and directly stores them in a connected CRM system.
Emergency Alert System : Includes emergency support integration with fire service, ambulance, and police for field safety.
Dashboard & Performance Analytics : Provides detailed reports and insights to measure campaign effectiveness and team performance.
Sellozen is a sales automation platform that digitizes the entire sales order capture process using smart devices, eliminating manual paperwork and making sales operations faster and more efficient. It helps sales teams place and track orders seamlessly while giving management clear visibility into field activities and performance. By improving both field execution and back-office reporting, Sellozen enables better forecasting, stronger decision-making, and a more sustainable sales operation.
Sellozen is used as PRISM by BAT Bangladesh, reflecting its enterprise-level reliability and scalability.
Features
End-to-End Sales Automation: Manages the complete sales process from order placement to tracking and delivery.
Digital Order Capture: Allows sales personnel to place orders instantly through smart devices, reducing paperwork.
Real-Time Order Tracking: Tracks order status and delivery progress with up-to-date information.
Permanent Journey Plan (PJP): Enables structured daily route planning for sales representatives.
Attendance Management: Digitally tracks sales team attendance and working hours.
GPS-Based Location Tracking: D Verifies outlet visits and ensures field activity accountability.
Sales Receipts & Documentation: Generates and maintains digital receipts and sales records.
Reporting & Sales Analytics Dashboard: Provides insights on sales performance, outlet coverage, and projections for better planning.